Repairs & Maintenance
Repairs are an essential part of the Association's work. It is important to keep tenants homes in good condition and deal with problems at the earliest opportunity, in order to reduce the need for more costly repairs which arise from an ongoing problem.
Diagnostic and online repair reporting
You can easily report a repair at any time by using our online service
click here
General Repairs Contact using the following:
main switchboard: 020 8985 7120 Mon-Fri 09:00- 17:00 hrs
repairs line: 020 8525 7641 24hrs a day
SMS: 07535 269 269 Text the word REPAIR and we will call you back the next working day
Email us repairs@shian.org.uk
Skype: shianha
Write to/or Visit us at
Shian Housing Association Ltd
76 Mare Street
Hackney
London
E8 3SG
Opening Hours: Mon-Fri between 09:00 - 17:00
Boiler, Hot Water and Heating repairs
Call Robert Heating on 0800 7830833
Who to contact
For any queries concerning repairs, or if you have problems using the repairs locator please contact the Service Delivery Team on 020 8985 7120 or email: repairs@shian.org.uk
