Awaab’s Law came into effect in October 2025 – setting new standards for social housing landlords around damp, mould and emergency hazards.

If you have damp or mould in your home, please contact us as soon as possible.

We will:

• inspect your property within 10 working days
• send you a summary report within three working days of the inspection
• fix any damp and mould that could harm your health or safety, within five working days of the inspection
• within 12 weeks, do any work needed to stop this happening again, and
• complete all repair works within a reasonable time period.

We will keep records of our work to fix damp and mould, and note down anything that stops us from completing the work within these timescales.