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Making home improvements

If you are an assured tenant and you would like to make improvements to your home, you must first ask our permission. You must not start work without it. This includes installing a satellite dish or cable TV.

We will not refuse our permission without giving you a good reason. But we will want to make sure that you get good quality work done that doesn’t interfere with your neighbours or damage the property. You must also get any official permission you need, for example from the local authority planning department.

We won’t allow you to fit security grilles to windows or doors, because they are a health and safety risk.

If you go ahead with improvements without permission, we may require you to put things back the way they were, or bill you for carrying out the work ourselves.