We will take firm action against tenants who do not pay their rent. We have a strict policy on rent and service charge arrears. Maintaining low arrears enables us to keep our rents affordable.
If you don’t pay your rent and service charge in full and on time, we have the right to take you to court for permission to evict you and to recover the money you owe.
We would much rather you came to an agreement with us to pay what you owe – either all in one go, or by making regular payments towards your arrears. So, you should always contact us if you are having difficulties.
See also our web page on Managing your finances.
You are still responsible for paying your rent and service charge on time and in full, even if you use benefits towards the cost.
To avoid legal action, you need to do the following.